Applicable Products
- All NAS models running QTS or QuTS hero
Symptom
You may find the following message in the Event Logs or when using App Center: “[App Center] Updates are temporarily unavailable. Please try again later.” This message may appear even if App Center updates return to normal after a short time.
Explanation
This message typically indicates a temporary interruption in the connection between your NAS and QNAP’s update servers. Such interruptions can occur due to transient network issues, server-side maintenance, or brief connectivity problems. In most cases, this is a temporary issue that resolves itself without user intervention. You may see this message occasionally if network connectivity is unstable or if QNAP is performing server maintenance.
Recommendation
- If App Center updates are now working normally, you can safely ignore this log message.
- If you encounter this message and updates remain unavailable:
- Check your NAS’s internet connection.
- Verify your DNS, firewall, or proxy settings (see System Settings > Network & Virtual Switch or consult your system administrator).
- Wait a few minutes and try updating again, as the issue is often resolved automatically.
- If the issue persists, contact QNAP support for further assistance.
Further Reading
适用产品
- All NAS models running QTS or QuTS hero
症状
您可能会在事件日志中或使用 App Center 时看到以下消息：“[App Center] 更新暂时不可用。请稍后再试。”即使 App Center 更新在短时间后恢复正常，此消息也可能出现。
解释
此消息通常表示您的 NAS 与 QNAP 更新服务器之间的连接暂时中断。这种中断可能是由于网络问题、服务器维护或短暂的连接问题引起的。在大多数情况下，这是一个无需用户干预即可自行解决的临时问题。如果网络连接不稳定或 QNAP 正在进行服务器维护，您可能会偶尔看到此消息。
建议
- 如果 App Center 更新现在正常工作，您可以放心忽略此日志消息。
- 如果您遇到此消息且更新仍不可用：
- 检查您的 NAS 的互联网连接。
- 验证您的 DNS、防火墙或代理设置（请参阅系统设置 > 网络与虚拟交换机或咨询您的系统管理员）。
- 等待几分钟后再尝试更新，因为问题通常会自动解决。
- 如果问题仍然存在，请联系QNAP 支持以获取进一步帮助。
进一步阅读
