Applicable Products
- QuTS hero h5.3.0 or later
- High Availability Manager 1.0 or later
Overview
When your QNAP NAS is configured as part of a High Availability (HA) Cluster, certain features are restricted to maintain system stability and data consistency. QNAP and third-party apps that have not yet been tested, optimized, and verified for HA environments might function incorrectly or lead to unexpected behavior. As a precaution, apps that are not compatible with HA environments are automatically hidden from App Center when an HA environment is activated in order to prevent users from installing these apps and encountering unexpected issues. Apps provided by third-party app repositories that have not yet been validated for use with HA environments are also hidden.
This limitation is implemented to ensure the stability of your system and preserve the integrity of your data by preventing apps incompatible with HA from disrupting or affecting critical HA operations such as data synchronization and failover.
Apps compatible with HA
For a list of apps that are compatible with HA environments, see App Compatibility List for High Availability Environments.
Workarounds
If you need to use a specific app, you can try one of the following:
Remove the HA configuration: If you do not require an HA environment, you remove the HA configuration and then install and use the desired app. If you require an HA environment but do not need to run the app continuously, you can temporarily remove the HA configuration, install and use the app, and then re-configure the HA environment.
Wait for the app to be updated to support HA environments: As updates are released, some apps may become compatible with HA environments. We recommend periodically checking for updates of these applications that bring HA compatibility.
Further Reading
App Compatibility List for High Availability Environments: List of apps which are compatible with HA
适用产品
- QuTS hero h5.3.0 or later
- High Availability Manager 1.0 or later
概述
当您的 QNAP NAS 配置为 高可用性 (HA) 群集 的一部分时，为了维护系统稳定性和数据一致性，某些功能受到限制。尚未经过测试、优化和验证的 QNAP 和第三方应用程序可能在 HA 环境中无法正常运行或导致意外行为。作为预防措施，当 HA 环境激活时，与 HA 环境不兼容的应用程序会自动从 App Center 中隐藏，以防止用户安装这些应用程序并遇到意外问题。尚未验证可用于 HA 环境的第三方应用程序库提供的应用程序也会被隐藏。
此限制旨在确保您的系统稳定性，并通过防止与 HA 不兼容的应用程序干扰或影响关键的 HA 操作（如数据同步和 故障转移）来保护您的数据完整性。
与 HA 兼容的应用程序
有关与 HA 环境兼容的应用程序列表，请参见 高可用性环境的应用程序兼容性列表。
解决方法
如果您需要使用特定应用程序，可以尝试以下方法之一：
移除 HA 配置：如果您不需要 HA 环境，可以移除 HA 配置，然后安装并使用所需的应用程序。如果您需要 HA 环境但不需要持续运行应用程序，可以暂时移除 HA 配置，安装并使用应用程序，然后重新配置 HA 环境。
等待应用程序更新以支持 HA 环境：随着更新的发布，某些应用程序可能会变得与 HA 环境兼容。我们建议定期检查这些应用程序的更新，以获得 HA 兼容性。
进一步阅读
高可用性环境的应用程序兼容性列表: 与 HA 兼容的应用程序列表
