How to use existing QVR Pro / Elite licenses when upgrading to QVR Surveillance?
Applicable product
QVR Surveillance versions 3.0.0 or later
Overview
This tutorial is designed for existing QNAP NAS users who are planning to upgrade to QVR Surveillance 3.0.0 or later, and already own any of the following licenses:
QVR Pro Perpetual License (1, 2, 4, or 8 channels)
QVR Pro GOLD License
QVR Pro Add-ons:
Unlimited Playback License
QVR Elite Subscription License (1 channel)
QVR AI Package (Smart Search & Smart Client)
Details
License Integration
QVR Surveillance supports direct recognition of QVR Pro and QVR Elite licenses.
As long as the license is active and valid, the system will detect and apply it during installation.
License Mapping Reference
| Original License (QVR Pro/Elite) | In QVR Surveillance Recognized as | Notes |
| QVR Pro 1/2/4/8ch (Perpetual) | Same channel count, perpetual | Full support |
| QVR Pro GOLD | 8 channel perpetual license | Full Support, advanced feature becomes built-in feature |
| QVR Elite (Subscription, per channel) | Same channel count (Subscription) | Subscription terms continue |
| QVR Pro Unlimited Playback | Built-in | No separate license required |
| QVR AI Package (Smart Search / Smart Client) | Built-in | No separate license required |
FAQ
Do I need to deactivate my QVR Pro/Elite license before switching to QVR Surveillance 3.0.0?
No. As long as it's not currently active in QVR Pro/Elite, QVR Surveillance will automatically detect and apply it.
What if my license isn't showing in QVR Surveillance?
Make sure the license is activated in License Center and not in use by another QVR application.
What will happen to the Ultimate Playback and QVR AI Package?
QVR Surveillance includes both features by default. There is no need to repurchase.
