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How to transfer license from one QID account to another one?


最后修订日期: 2020-11-11

Applied products: 

All License products of Software Store (https://software.qnap.com/)

 

Scenarios: 

My email will no longer be used soon, I used it to register a QID account and it has ever bought a license. Now I’ve registered a new QID via another email, how can I transfer my license from my old account to new one?

 

Solution:

QNAP license is not transferable between QID accounts. Even if the email provider stopped the service, it does not affect you to use the QID account services except QNAP notification email.

 

However, we do provided multiple methods to activate the additional license. The "License key" and "Offline Activation" ways all are able to add license without QID login on a NAS.

 

References:

  1. User Guide: https://docs.qnap.com/nas/QTS4.3.5/en/GUID-BE22E494-732F-44C7-9277-E77471249242.html

  2. FAQ: https://www.qnap.com/en/how-to/faq/article/can-i-change-the-email-address-for-myqnapcloud-id/

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