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Incident Report: App Center Download & Install
July 16, 2024
We are currently experiencing a disruption affecting the app download and installation in the App Center of QTS and QuTS hero NAS operating systems. This issue started at 15 July 7am GMT +8. Our engineering teams are investigating the issue.
In the meantime, users can visit https://www.qnap.com/go/app-center/ to download desired apps and manually install them in the App Center of their NAS. For a step-by-step guide, please refer to our manual installation tutorial.
We expect to complete the repair today (July 16) and restore the App Center’s download functionality.
Updated: The incident has been resolved and our services have returned to normal.
关于 QNAP
QNAP 命名源自于高质量网络设备制造商（Quality Network Appliance Provider），我们致力研发软件应用，匠心优化硬件设计，并设立自有生产线以提供诸多且先进的科技解决方案。QNAP 专注于存储、网通及智能视讯产品创新，并提供 Cloud NAS 解决方案，通过软件订阅制及多元化服务管道建构崭新的科技生态圈。在 QNAP 的企业蓝图中，NAS 早已突破存储设备的框架，搭配云基础网络架构上的多项研发创新，协助客户高效率导入人工智能分析、边缘运算及信息整合应用，创造更大优势与价值。
