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Why is my subscription license auto renewal? How to disable it?


最后修订日期: 2022-03-30

Applied license products: 

All subscription license products of Software Store (https://software.qnap.com/)

 

Applied firmware:

All QVR and QTS

 

Scenarios: 

I bought a subscription license and found it is auto renewal on my NAS every month. I already deactivated the license but the renewal still auto continues, how to disable it?

 

Solution:

The renewal setting for all subscription products default is enabled. If you need to cancel the subscriptions, please manage it from the "My Subscriptions" page of the Software Store.

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