Applicable Products
QuTS hero h6.0.0 and later
Scenario
In QuTS hero h6.0.0, users can go to Login and Security > Passwordless Login > Available Verification Methods and disable the Password option. This means that the account will no longer accept password-based login and can only be accessed using supported passwordless verification methods, such as QR code, login approval, or passkeys. This setting can enhance account security but may affect login availability for certain applications.
Details
After disabling password login, you can only access the NAS via the applications and services that support passwordless login. These applications will require you to verify your identity using one of available methods (depending on your configuration), such as:
- QR code
- Login approval
- Passkey
Some applications currently support passwordless login. For examples:
- Web Login
- Qfile Pro (Android/iOS)
- Qmanager (Android/iOS)
- Qsync Client (Windows/macOS)
Some applications and services do not support passwordless login, such as certain third-party tools or Qnotes3 (Android/iOS). They are not accessible when password login is disabled. If you rely on these services, we recommend keeping the password login option enabled.
Troubleshooting
If password login is disabled, and you are unable to use any of the supported verification methods due to issues such as device loss or verification failure, you can try the following options:
Use alternative verification methods
If you have configured other verification methods (such as email verification), you can click Try another way on the login screen to select an alternative method.
Contact your system administrator
If you are unable to resolve the issue on your own, contact your system administrator or IT support team for assistance.
Administrators can go to Control Panel > Users > Edit Account Profile and disable Passwordless Login for your account. This will restore password login access for you.
Use the default administrator account
Press the reset button on the NAS for 3 seconds to enable the default administrator account admin. You can then log in using the device’s Cloud Key as the password. After logging in, do the following:
- Reconfigure the original account’s password or verification methods
- Disable the admin account to ensure system security
Further Reading
What is the default system administrator password for my NAS?
Requirements and Frequently Asked Questions for Using Passkey Authentication
适用产品
QuTS hero h6.0.0 及更高版本
场景
在QuTS hero h6.0.0中，用户可以前往登录与安全 > 无密码登录 > 可用验证方法，并禁用密码选项。这意味着账户将不再接受基于密码的登录，只能使用支持的无密码验证方法访问，例如二维码、登录批准或通行密钥。此设置可以增强账户安全性，但可能会影响某些应用程序的登录可用性。
详细信息
禁用密码登录后，您只能通过支持无密码登录的应用程序和服务访问 NAS。这些应用程序将要求您使用可用方法之一验证身份（取决于您的配置），例如：
一些应用程序目前支持无密码登录。例如：
- 网页登录
- Qfile Pro (Android/iOS)
- Qmanager (Android/iOS)
- Qsync Client (Windows/macOS)
某些应用程序和服务不支持无密码登录，例如某些第三方工具或 Qnotes3 (Android/iOS)。在禁用密码登录时，它们将无法访问。如果您依赖这些服务，建议保持密码登录选项启用。
故障排除
如果密码登录被禁用，并且由于设备丢失或验证失败等问题无法使用任何支持的验证方法，您可以尝试以下选项：
使用替代验证方法
如果您已配置其他验证方法（例如电子邮件验证），您可以点击尝试其他方式在登录屏幕上选择其他方法。
联系您的系统管理员
如果您无法自行解决问题，请联系您的系统管理员或 IT 支持团队以获取帮助。
管理员可以前往控制台 > 用户 > 编辑账户资料并为您的账户禁用无密码登录。这将恢复您的密码登录访问。
使用默认的管理员账户
按住 NAS 上的重置按钮 3 秒钟以启用默认的管理员账户admin。然后您可以使用设备的 Cloud Key 作为密码登录。登录后，请执行以下操作：
- 重新配置原账户的密码或验证方法
- 禁用admin账户以确保系统安全
进一步阅读
我的 NAS 的默认系统管理员密码是什么？
使用 Passkey 认证的要求和常见问题
