Applicable Products
- Qfinder Pro (Windows) 7.13.3.0521 (and earlier versions) updating to 7.14.0.0626
Scenario
This issue can occur when you use the Live Update feature in Qfinder Pro (Windows) 7.13.3.0521 (or earlier versions) to update to 7.14.0.0626.
The background update process (QfinderUpdateMonitor) may not complete successfully and can block further update attempts.
When this issue happens, you may see the following symptoms:
- An error dialog appears: QfinderPro.exe - Entry Point Not Found — "The procedure entry point ??0QDebug@@QAE@$$QAV0@@Z could not be located in the dynamic link library
C:\Program Files (x86)\QNAP\Qfinder\Qt5Sql.dll."
- The progress bar (Installing newest version of Qfinder Pro...) remains stuck and never completes.
- The
QfinderUpdateMonitor background process keeps running and blocks further update attempts.
Solution
Step 1: Close the error message
Close the Entry Point Not Found dialog or other error messages that appear during the update.
Tip
If you have already restarted Windows, the QfinderUpdateMonitor process has already been terminated during the reboot. In that case, you can skip Step 2 and go directly to Step 3 to manually download and install the latest version.
Step 2: End the QfinderUpdateMonitor process in Task Manager
- Right-click the Windows taskbar and select Task Manager (or press Ctrl+Shift+Esc).
- In the Processes tab, type Qfinder in the search box to filter the list.
- Locate QfinderUpdateMonitor under Background processes.
- Right-click QfinderUpdateMonitor and select End task.
After you end the task, the Installing newest version of Qfinder Pro... progress bar closes, and the QfinderUpdateMonitor process disappears from the list.
Step 3: Manually download the latest version
Go to the QNAP download page and download the latest Qfinder Pro (Windows) installer:
QNAPQfinderProWindows-7.14.0.0626.msi
Step 4: Reinstall Qfinder Pro
After the download completes, run the .msi installer and follow the on-screen instructions to reinstall Qfinder Pro.
Tip
Always end the QfinderUpdateMonitor process in Task Manager before manually reinstalling Qfinder Pro. Otherwise, the remaining process may conflict with the new installation.
After reinstalling, open Qfinder Pro and go to Help > About to confirm that the version information now shows 7.14.0.0626 or later.
Further reading
适用产品
- Qfinder Pro (Windows) 7.13.3.0521 (and earlier versions) updating to 7.14.0.0626
场景
当您使用 Qfinder Pro（Windows）7.13.3.0521（或更早版本）的实时更新功能更新到 7.14.0.0626 时，可能会出现此问题。
后台更新过程（QfinderUpdateMonitor）可能无法成功完成，并可能阻止进一步的更新尝试。
当此问题发生时，您可能会看到以下症状：
- 出现错误对话框：QfinderPro.exe - 找不到入口点 — "过程入口点 ??0QDebug@@QAE@$$QAV0@@Z 无法在动态链接库
C:\Program Files (x86)\QNAP\Qfinder\Qt5Sql.dll中找到。"
- 进度条（正在安装 Qfinder Pro 的全新版本...）卡住且无法完成。
QfinderUpdateMonitor后台进程持续运行并阻止进一步的更新尝试。
解决方案
步骤 1：关闭错误信息
关闭找不到入口点对话框或更新过程中出现的其他错误信息。
提示
如果您已经重启了 Windows，QfinderUpdateMonitor进程在重启时已被终止。在这种情况下，您可以跳过步骤 2，直接进行步骤 3 以手动下载并安装全新版本。
步骤 2：在任务管理器中结束 QfinderUpdateMonitor 进程
- 右键单击 Windows 任务栏并选择任务管理器（或按Ctrl+Shift+Esc）。
- 在进程选项卡中，在搜索框中输入Qfinder以过滤列表。
- 在后台进程下找到QfinderUpdateMonitor。
- 右键点击QfinderUpdateMonitor并选择结束任务。
结束任务后，正在安装全新版本的 Qfinder Pro...进度条关闭，QfinderUpdateMonitor进程从列表中消失。
步骤 3：手动下载全新版本
访问 QNAP 下载页面并下载全新的 Qfinder Pro（Windows）安装程序：
QNAPQfinderProWindows-7.14.0.0626.msi
步骤 4：重新安装 Qfinder Pro
下载完成后，运行.msi安装程序并按照屏幕上的说明重新安装 Qfinder Pro。
提示
在手动重新安装 Qfinder Pro 之前，请始终在任务管理器中结束QfinderUpdateMonitor进程。否则，剩余的进程可能会与新安装发生冲突。
重新安装后，打开 Qfinder Pro 并进入帮助 > 关于以确认版本信息现在显示为7.14.0.0626或更高。
进一步阅读
