Why are my images/videos not appearing in QuMagie?

为什么我的图像 / 视频没有出现在 QuMagie 中？

If your file has a format or codec that is not supported by QuMagie, then that image/video will not appear in QuMagie or will not be displayed correctly. For a list of supported file formats, see What file formats and codecs do Photo Station & QuMagie support?

QuMagie only displays images/videos from content source folders. To ensure that QuMagie displays your image/video, you can move your image/video file into an existing content source folder, or add the parent folder of the image/video to QuMagie's content source folder list. To add folders to QuMagie's content source folders list:

1. Open Multimedia Console.
2. Go to Content Management.
3. Select the QuMagie tab.
4. Under Content Sources, click Edit.
   The Edit sources window opens.
5. In the Select Folders panel, select one or more folders.
   
6. Click Apply.

Multimedia Console adds the content sources.

For many multimedia apps, such as QuMagie, to display images/videos the image/video files must be indexed by your system. Indexing is a process of analyzing and storing media files so that they can be more efficiently used by multimedia apps. To ensure that your images/videos have been indexed, do the following:

1. Open Multimedia Console.
2. Go to Indexing.
3. Under Settings, locate the Index field.
   If your system is still indexing files, the Index field will be "Indexing...":
   If your system has finished indexing files, the Index field will be "Completed":
   
4. If your system is still indexing files, wait until the indexing finishes, and then check your image/video in QuMagie again.

If the indexing status is Completed, but your image/video is still missing from QuMagie or not displayed correctly, see the section "The system media file index has been corrupted" in this FAQ.

QuMagie may not be able to display images/videos, or display them correctly, if the system media index (also sometimes called the "Multimedia Console index/database") has become corrupted. For various reasons, the system media index may become corrupted. There is no way to confirm if the system file index is corrupted or not, but you can re-index the system file index and see if that resolves your issue:

1. Open Multimedia Console.
2. Go to Indexing.
3. Under Settings, click Re-index.
   Your system will re-index all media files in your content source folders (not only QuMagie's content source folders). This may take some time. After the indexing is complete, you can check your image/video in QuMagie again.

如果您的文件具有 QuMagie 不支持的格式或编码，则该图像 / 视频将不会出现在 QuMagie 中或无法正确显示。有关支持的文件格式列表，请参见Photo Station 和 QuMagie 支持哪些文件格式和编解码器？

QuMagie 仅显示来自内容源文件夹的图像 / 视频。为了确保 QuMagie 显示您的图像 / 视频，您可以将图像 / 视频文件移动到现有的内容源文件夹中，或将图像 / 视频的父文件夹添加到 QuMagie 的内容源文件夹列表中。要将文件夹添加到 QuMagie 的内容源文件夹列表中：

1. 打开Multimedia Console。
2. 转到内容管理。
3. 选择QuMagie 选项卡。
4. 在内容来源下，点击编辑。
   将打开编辑来源  窗口。
5. 在选择文件夹面板中，选择一个或多个文件夹。
   
6. 点击应用。

Multimedia Console 添加了内容来源。

对于许多多媒体应用程序，例如 QuMagie，要显示图像 / 视频，图像 / 视频文件必须由您的系统进行索引。索引是分析和存储媒体文件的过程，以便多媒体应用程序可以更高效地使用它们。要确保您的图像 / 视频已被索引，请执行以下操作：

1. 打开Multimedia Console。
2. 转到索引。
3. 在设置下，找到索引字段。
   如果您的系统仍在索引文件，索引字段将显示“正在索引...”:
   如果您的系统已完成文件索引，索引字段将显示“已完成”:
   
4. 如果您的系统仍在索引文件，请等待索引完成，然后再次在 QuMagie 中检查您的图像 / 视频。

如果索引状态为已完成，但您的图像 / 视频仍然在 QuMagie 中缺失或显示不正确，请参阅本常见问题解答中的“系统媒体文件索引已损坏”部分。

如果系统媒体索引（有时也称为“Multimedia Console 索引 / 数据库”）已损坏，QuMagie 可能无法显示图像 / 视频或正确显示。由于各种原因，系统媒体索引可能会损坏。无法确认系统文件索引是否已损坏，但您可以重新索引系统文件索引，看看是否能解决您的问题：

1. 打开Multimedia Console。
2. 转到索引。
3. 在设置下，点击重新索引。
   您的系统将重新索引内容源文件夹中的所有媒体文件（不仅仅是 QuMagie 的内容源文件夹）。这可能需要一些时间。索引完成后，您可以再次在 QuMagie 中检查您的图像 / 视频。